For youUpdated 9 Oct 20262 min

Joining a workspace you were invited to

Open the invitation link and join with a password, a code from the email, or Google, Microsoft or Apple - and why only the invited email address can join.

Someone who uses Finocket has invited you to their workspace. The link in the email opens a page that names the business, who invited you and the role they chose. You join from that page, in one of three ways, and land straight in their books.

The email address is fixed

An invitation is matched to the address it was sent to, so the page shows that address and does not let you change it. An account under any other address cannot join, however you sign in.

Three ways to join

  • Create a password. Type it twice; the eye button shows what you typed. Then tap Join. We email you a code - type it on the same page and you are in. If the code does not arrive, Resend becomes available after a minute.
  • Google, Microsoft or Apple. Pick the account whose email is the invited address. If it is a different email, the page says so, joins nothing, and offers to sign you out so you can try again. Apple’s “Hide my email” gives a different address, so choose “Share my email” or use a password instead.
  • Sign in instead. If the address already has a Finocket account, sign in with its password and you join in the same step. Your own workspace, if you have one, stays separate.

The link in the email

The confirmation email may also carry a link. Opening it in the same browser joins you too. If you open it in a different browser or on another device, your address is confirmed there but that browser cannot finish signing you in: come back to the invitation and use Sign in instead with the password you chose.

After you join

You land in the workspace that invited you, not an empty one of your own. If you belong to more than one, the account menu lists them all. The owner explains what each role can do in Team & roles.

Frequently asked questions

I joined with Google and the page says the email is different. What now?

Nothing was joined. Tap Sign out, then choose the Google, Microsoft or Apple account whose email is the invited address, or create a password for that address on the same page.

The code did not arrive.

Check spam, then tap Resend once the one-minute timer ends. You can also open the link in the email on the same device, or use Sign in instead if you already confirmed the address elsewhere.

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