Use-case playbooksUpdated 22 Jul 2026

Getting paid faster

Reminder sequences on offsets you control with escalating tone, automatic late fees after a grace period, one-tap WhatsApp nudges, the net-7 terms nudge, and UPI Autopay on retainers (early access).

Finocket chases money so you don't have to: reminder sequences on a schedule you control, late fees that add themselves after a grace period, one-tap WhatsApp nudges from the Outstanding screen, and shorter payment terms by default.

Reminder sequences

Every invoice can run a reminder sequence around its due date. The default offsets are −3 / 0 / +3 / +7 / +14 days (a heads-up before it's due, a note on the day, and firmer follow-ups after), and you can change the offsets to suit your clients. The tone escalates as the invoice ages: friendly first, businesslike later. The moment the invoice is paid, all remaining reminders cancel themselves. Every reminder carries the client portal link so the client can pay right from it. If the invoice has a payment schedule, reminders chase the next open installment, not the whole balance.

Automatic late fees

Switch on late fees per invoice and pick a style:

  • Percent per month: a monthly percentage on the overdue amount. It never compounds; the fee is always calculated on the original overdue amount, not on earlier fees.
  • Flat, once: a single fixed fee added one time after the grace period.

Nothing is charged during the grace period you set, and the fee appears as a clearly labelled line item, never buried in a total. If you invoice US clients, note several states cap late-fee rates; Finocket shows advisory notes, but the setting is yours, so check with your accountant.

The overdue-interest figure on Outstanding

Separate from per-invoice late fees, the Outstanding screen shows the interest accruing on your overdue receivables as a whole. Set an annual rate and Finocket totals what you could reasonably charge across every overdue invoice, using simple (non-compounding) interest on a 365-day basis. It's an advisory figure to inform your follow-ups and your terms. It isn't added to any invoice automatically, so you stay in control of what you actually bill.

Send a payment reminder on WhatsApp

From Outstanding or any invoice, one tap opens WhatsApp with a ready-made reminder carrying the amount, the invoice reference and the portal link. Clients reply to WhatsApp long before they reply to email.

Why Finocket suggests net-7 terms

When you pick payment terms, Finocket nudges you toward net-7 over net-30. Shorter terms keep your invoice near the top of your client's pile, so it tends to be paid sooner.

UPI Autopay on retainers (early access)

For recurring retainers, UPI Autopay is rolling out in early access: your client approves a mandate once, and each cycle's retainer collects itself. Ask for it from Settings → Modules & features.

Access & control

Owners and assistants configure reminders and late fees; an invited accountant sees the settings and Outstanding read-only. Reminders and Outstanding are part of the core invoicing surface, with no separate module toggle.

Related: Estimates & deposits, Client portal & statements, Payments & TDS.

Frequently asked questions

Which app reminds clients about pending invoices automatically?

Finocket runs a reminder sequence around each invoice's due date on offsets you set, with escalating tone, and stops the moment the invoice is paid. You can also fire a one-tap WhatsApp reminder from the Outstanding screen anytime.

Can I charge interest or a late fee on overdue invoices in India?

Yes, if your terms say so. In Finocket you can add a monthly percentage (non-compounding) or a one-time flat fee after a grace period, shown as an honest line item. The Outstanding screen separately shows advisory interest accruing so you can decide what to actually bill.

Will reminders keep going after the client pays?

No. Payment cancels all remaining reminders for that invoice automatically, so there are no awkward "please ignore if paid" emails.

How do I remind a client on WhatsApp without typing the message?

Open Outstanding, long-press the invoice and choose Remind via WhatsApp. The message opens pre-filled with the amount, reference and portal link.

Can Finocket chase my overdue invoices for me?

It can find every one of them and have the chase written, and it cannot send. The Overdue follow-up automation at /agents runs each morning, picks up whatever has gone overdue, and leaves you a draft per invoice with the amount, the days late and the wording. Each one waits for your tap. Nothing an automation writes reaches a customer without a person sending it.

How is that different from the reminder sequence above?

The sequence is tied to one invoice and works to the offsets you set on it. The Overdue follow-up automation looks across the whole of Outstanding each morning, including invoices whose sequence has already run out, and hands you a drafted chase for each. The sequence does the routine chasing; the automation catches what the routine did not.

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