Getting startedUpdated 25 Sept 2026

Retail on Finocket: where to start

A map of the retail pieces and the order to set them up in: products, shops, stock, the till, then offers, loyalty and couriers. Plus the three decisions that cost the most to get wrong.

Retail shop

Finocket runs a retail business on the same books your accountant reads: shops, stock, a till, offers, loyalty, couriers. This page is a map. Each piece has its own guide, and the order below is the order a shop actually sets things up in.

Start here, in this order

  1. Your products, with a SKU or barcode on each. Everything downstream keys off it: the till scans it, labels print it, and a season groups it. A barcode or SKU is required before an item can be rung up, because the till has no way to sell what it cannot scan or look up.
  2. Your shops, each with its own code and bill numbering. A chain that skips this cannot answer “which shop sold more” later, and bills already raised cannot be reassigned.
  3. Opening stock. Then count the floor whenever you want; the count becomes the truth.
  4. The till: cash, card, UPI, split across several, and a keyboard that does the work on a counter PC.

Then, when you want them

  • Offers: a discount rule the till applies by itself.
  • Loyalty: points that earn, expire and can be spent at the counter. Coming from a previous POS: your old balances do not carry over on import. The loyalty ledger only accrues going forward, from real sales rung up in Finocket.
  • Gift vouchers: money you take now and owe later: issue a batch, take one as a tender, read what is left from its ledger.
  • Couriers: book a parcel against a bill on your own carrier account.
  • Retail intelligence: stock health, what your customers are worth, and whether your shops are ready for another one.

The three that cost the most to get wrong

Moving stock between states is a taxable supply. Sending goods from your Bengaluru warehouse to your Chennai shop is a supply under GST even though nothing was sold, and it needs a tax invoice with IGST. Finocket tells you before the transfer is saved, and says that raising that invoice is still yours to do.

Decide what a loyalty point is worth before you give any away. Points build up from the day you switch a programme on, and what they cost you is set separately. Left at zero they cannot be spent, which is the safe place to leave it until you have decided.

Taking your data

Every record, as CSV, whenever you want it, at no charge and with nothing to ask for. See taking your data. It is worth knowing before you start.

What it costs

Every plan includes one shop. Each shop after that is ₹5,000 a month, or ₹50,000 a year paid upfront, plus GST. There is no charge per till and no charge per person, so a shop can have as many staff as it needs. Add a shop from Settings → Plan & billing; it stays yours for as long as you pay for it, and a workspace that reaches its shop count is told the price at the moment it tries to add one, not after.

Does this work offline?

Frequently asked questions

Should each of my shops be its own workspace?

No. One legal entity is one workspace, even with three state registrations under one PAN, because they are one company. Splitting them cannot be undone once transactions exist, and every cross-shop report stops working. Add each shop as a shop inside the one workspace.

In what order should I set retail up?

Products with SKUs or barcodes, then your shops, then opening stock, then the till. Offers, loyalty and couriers can come any time after, but products first, because everything downstream keys off them.

Is moving stock between my own shops taxable?

Between shops in the SAME state, no. It is not a supply. Across a state line it is, even though nothing was sold: it needs a tax invoice with IGST. Finocket flags it before the transfer is saved and says plainly that raising the invoice is still yours to do.

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