Day-to-dayUpdated 10 Oct 20264 min

Shops, and opening the next one

Hold each place you trade from as its own shop (code, address, opening hours, tills and roster), rename or close one whenever the business changes, then open the next by copying it. A shop sells; a godown holds stock; the two are deliberately kept apart, and a new shop never inherits another's godown, UPI ID or payee name.

Retail shop

If you trade from more than one place, Finocket can hold each one as its own shop, with its own code, address, opening hours, manager and tills. Once a shop exists, you can open the next one by copying it, instead of setting everything up again.

A shop is not a godown

These are two different things and Finocket keeps them apart on purpose. A shop sells; a godown holds stock. A shop usually has a godown, a warehouse is a godown with no counter, and a pop-up might share another shop’s godown entirely. So a shop points at a godown rather than owning one, and two shops are allowed to point at the same one, if that is really how you work.

If two shops shared a godown by accident, their stock would be added together and every per-shop stock figure you looked at afterwards would be wrong.

Which godown a shop sells from

With the warehousing and logistics pack switched on for your workspace, the shop’s Edit dialog has a Sells from godown choice. Pick a godown, and every bill rung at that shop’s tills records its items as leaving that godown. Choose No godown and bills rung there record no godown, unless the business has exactly one active godown. Only open godowns are offered; if the shop’s godown has since been closed, it shows marked (closed) until you pick another. If your workspace has no godowns yet, add one on the Inventory screen first.

Shop codes

Every shop needs a short code, such as MAIN or MG-ROAD. Codes are turned into capitals and must be unique within your workspace, so “main”, “Main” and “MAIN” are one shop rather than three. The same code in a different workspace is fine.

Changing a shop, and closing one

Open Shops, tap Edit on the shop and change its code, name, kind, city or state. The dialog opens on Basic (code, kind and name); the city and state sit in Location, which opens by itself when the shop already has them. A code typed wrong on the day you opened the shop is the one people read back to you over the phone, so it is worth correcting. Bills already issued keep the code they were printed with.

A shop is never deleted. It is closed. Every bill, day-end report and GST return that shop produced still points at it, so removing it would leave all of them pointing at nothing. Close this shop in the same dialog stops it being offered as a place to sell from and leaves its history exactly where it was. The shop stays on your list marked Closed, and Reopen brings it back if you start trading there again.

Opening the next shop

On Shops, tap Add a shop and open Copy an existing shop to pick the shop to copy from. Give the new one a name and a code (city and state sit under Location) and Finocket sets it up with the same shape: the same kind, region and opening hours, a bill series of its own, and the same number of tills. The API offers the same thing for anyone setting shops up in bulk.

Its bill numbering starts again at 1, under its own prefix. That is deliberate. If two shops shared one numbering, their bills would interleave and neither would have the continuous run a GST audit expects to see.

What a new shop does NOT inherit

Three of these would be expensive to discover later, so Finocket refuses to copy them and tells you it has refused:

  • The godown. A new shop holds its own stock. Pointing it at the old shop’s godown would merge the two shops’ inventory.
  • The UPI ID and payee name. Takings must never be routed to another shop’s account by a default nobody chose.
  • Stock, staff, price lists and access. A new shop starts empty and is received into. Price lists and who-can-do-what are set for the whole business, not per shop, so the new shop already has them.

The list of what was skipped comes back with the result, so you never have to assume.

If it stops half way

Run it again. Setting up a shop is done in steps, and each step checks whether it has already happened, so a second run finishes what is missing rather than starting over or making duplicates. The result tells you whether it created the shop or resumed one.

The roster

Who works at a shop is recorded as a period, with a start date and an end date, rather than a simple on/off. When somebody leaves, their posting is closed with a date and the record stays. That is what lets you answer “who was on that till in June” months later, a question that comes up whenever stock or a refund needs explaining.

What this does not do yet

Shops are set up on the Shops screen and each till is posted to one, so a sale carries the shop it was rung up in, and Retail intelligence reads sales, stock and customers per shop. To open the next shop from an existing one, choose Add a shop and pick the shop to copy from. Its tills and its bill numbering come across; stock, staff and sales never do, and price lists do not need to, because they are set for the whole business and the new shop already has them. The same copy is available to integrators as POST /v1/stores/provision.

Does this work offline?

Frequently asked questions

What is the difference between a shop and a godown?

A shop sells; a godown holds stock. A shop usually has a godown, a warehouse is a godown with no counter, and a pop-up may share another shop's. So a shop points at a godown rather than owning one, and two shops may point at the same one. If they shared one by accident their stock would be added together and every per-shop figure would be wrong.

Does a new shop keep its own bill numbering?

Yes, and it starts again at 1 under its own prefix. Two shops sharing one numbering would interleave their bills and neither would have the continuous run a GST audit expects to see.

What does a new shop NOT copy from the one I based it on?

Its godown, its UPI ID and payee name, and its stock, staff, price lists and access. The first three would be expensive to discover later: merged inventory, or takings landing in another shop's account. Price lists and access are set for the whole business, so the new shop already has them. The list of what was skipped comes back with the result.

What if setting up a shop stops half way?

Run it again. Each step checks whether it has already happened, so a second run finishes what is missing rather than starting over or making duplicates. The result tells you whether it created the shop or resumed one.

Can I rename a shop, or close one I have stopped trading from?

Yes. Edit on the shop changes its code, name, kind and address. Closing is a separate thing from deleting, and there is no delete on purpose: every bill, day-end report and GST return that shop produced still points at it. Close this shop stops it being offered as a place to sell from and changes nothing that has already happened; the shop stays on your list marked Closed, and Reopen brings it back.

Where did my closed shop go?

Nowhere. It stays on the Shops list with a Closed badge, so you can always reopen it. What changes is that it is no longer offered as a place to sell from, and a till cannot be pointed at a closed shop.

Can I see sales per shop yet?

Yes. The till knows which shop it is on, every sale carries its shop and terminal, and the retail reports (Business health, merchandise, tenders) read per shop. A per-shop stock view is the godown each shop draws from.

Can I record how many people walked in?

Yes, per shop and per day, on the shop's own page. Recording a day's count answered an error every time until 12 September 2026, which is why the figure was empty for everyone; it works now. Enter one number for the whole day, or an hour at a time if you count by the hour. A whole-day tally and an hourly one are kept separate on purpose, because hour 0 is midnight and is not the same answer as "all day". Re-entering a day corrects it rather than adding a second reading.

Why does conversion show nothing even though I have sales?

Conversion is receipts divided by walk-ins, so it needs the walk-in count. With nobody counted it reads as not measured rather than as 0%, because a shop that sold well to eight careful customers is not a shop with a catastrophic conversion rate.

Can I set a shop a target?

Yes: a revenue target, a unit target and a conversion target, for any period you name, on the shop's own page. Set at least one of the three; a target of nothing would occupy the period's slot and leave no room for a real one.

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