Modules & features
Updated 30 Sept 20263 min

Your Mysty voice settings, devices and activity

Turn Mysty voice off for yourself, rename or remove the devices you enrolled, see what Mysty did on your calls, and lock everything at once with "This wasn't me". Workspace owners also choose which confirmation methods and roles are allowed.

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Everything about how Mysty voice treats you is on one screen: Settings → Account → Mysty voice, or go straight to /profile/mysty.

Your Mysty voice switch, enrolled devices, recent activity and the This wasn't me button (desktop view)
Your Mysty voice switch, enrolled devices, recent activity and the This wasn't me button

Turn Mysty voice off for yourself

The switch at the top stops voice for you and nobody else. It applies to the very next call, and turning it back on is one tap. If a lock is also in force (after a "This wasn't me", or after too many wrong codes) the screen says so and until when; that lock is not removed by this switch.

Your devices

Each phone or browser you enrolled is listed with when it was last used. Rename gives it a name you will recognise (up to 60 characters). Remove ends that device's ability to confirm a call, straight away.

Sessions and activity

Recent voice sessions show how each was confirmed and whether it is still active. The activity list shows what Mysty did on your calls and whether it worked, blocked or waited for approval.

If a call was not you

Press This wasn't me and confirm. Every enrolled device and every voice session is signed out at once, voice stays locked for 24 hours, and the workspace owner is told. You can enrol a device again after the lock ends.

For workspace owners

On Workspace settings you also choose which ways of confirming it is really the caller are allowed, and which roles may start a voice call. Keep at least one of each ticked; to stop all voice access, turn Mysty voice off for the workspace instead. A change applies to the next call, and the workspace activity list shows every call from everyone.

Frequently asked questions

What does "This wasn't me" do?

It signs out every enrolled device and every voice session at once, locks Mysty voice for 24 hours and tells the workspace owner. Turning the voice switch back on does not undo it.

If I turn voice off, can someone else in my workspace still use it?

Yes. The switch on your own screen only stops voice for you. The workspace owner controls it for everyone from Workspace settings.

Does Mysty keep a recording or transcript of my calls?

No. The activity list shows what Mysty did and whether it worked, never what was said.

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