CRM & outreach
Updated 11 Sept 2026

Forms and landing pages

Build hosted lead-capture forms and mobile landing pages with a first-class consent block — every submission stores the exact opt-in text as proof and lands in your CRM as a lead. Covers what happens to a shared link when a page moves into your online shop.

Build a lead-capture form or a one-page landing page inside Finocket, publish it to a hosted link, and share it anywhere — WhatsApp, a QR sticker, an ad. Every submission becomes a CRM lead with the exact consent wording stored as proof. No website needed.

Hosted lead-capture forms (desktop view)
Hosted lead-capture forms

How do I build and publish a form?

  1. Open Forms and tap New form. Name it so you remember where it's shared (“Diwali offer”, “shop counter”).
  2. Add fields — text, email, phone or a longer textarea — and mark the ones that are required.
  3. Set up the consent block: choose which channels (email, SMS, WhatsApp) the tick covers and write the exact opt-in text your visitor will see. The “consent required” switch is ON by default — leave it on for marketing lists.
  4. Publish. You get a hosted link (/p/f/…) to share; the form carries your logo, business name and accent colour from Settings → Business Details.
  5. Watch the card: every form shows its views and submissions counts, so you can see which link pulls.

What happens when someone submits?

Everything below runs on Finocket's servers — nothing depends on the visitor's browser behaving:

  • Hidden honeypot fields silently drop bots (a captcha check can also run where enabled).
  • If consent is required and the box wasn't ticked, the submission is refused with a clear message — you never collect a marketing lead without consent.
  • Finocket de-duplicates by email/phone. A brand-new contact is created as a lead and you get a speed-to-lead alert so you can call while they're still interested.
  • A consent proof row is written: the timestamp, source, and the word-for-word opt-in text they agreed to. If they didn't tick, the contact is stored but kept suppressed until consent arrives.
  • If the visitor arrived via one of your QR codes or a partner referral link, that attribution is folded in automatically.

How do landing pages work?

Switch to the Pages tab. A landing page is a hosted, mobile-first page at /p/your-slug: a title, content blocks (headings, text, an image), and one of your published forms embedded at the bottom. Keep it as a draft while you tinker — drafts are not publicly reachable — then flip the publish toggle to go live.

What happens when a landing page moves into my online shop?

If you open an online store, your landing pages can live inside it as ordinary shop pages, on your own web address rather than on your Finocket link. Two things are worth knowing before that happens.

  • The link you have already shared keeps working. Anything you have printed on a flyer, pointed a QR code at, or sent on WhatsApp still opens the page — Finocket forwards the old address to the new one. You never have to reprint anything, and you do not have to remember which pages moved.
  • Your form goes with it. The page carries the form itself, not a copy of it: edit the form once and every page showing it changes, and the exact opt-in wording stays in one place, so the consent you can prove is always the consent the visitor actually read.

A page only moves when there is somewhere for it to go — one business, one shop, and a web address of your own that is already working. If any of that is missing, the page simply stays where it is and keeps serving, and nothing about it changes.

Who can create and edit forms?

Owners and assistants (write access) build and publish; accountants see everything read-only with the builder locked. The module is enabled under Settings → Modules & features; if an admin has locked it off, the routes refuse access even by direct URL.

Related: CRM & deals, QR codes & tracking, Outreach & consent.

Does this work offline?

Frequently asked questions

Do I need my own website to collect leads?

No. Finocket hosts the form and the landing page for you at a public link with your branding on it. Share the link on WhatsApp, print it as a QR code, or put it in an ad — submissions land straight in your CRM as leads.

Is a consent checkbox legally required for marketing in India?

Under the DPDP Act, marketing messages need clear, informed consent, and TRAI's TCCCPR rules require verifiable opt-in for commercial SMS. Finocket stores the exact opt-in text, timestamp and source with every submission, so you can prove consent if a contact or regulator ever asks.

What if someone submits without ticking the consent box?

If you've made consent optional, the contact is saved but marked suppressed — marketing messages to them are blocked until they opt in. If consent is required (the default), the submission is refused server-side with a clear message asking them to tick the box.

Can a form re-activate someone who unsubscribed?

Yes. If a contact who opted out later fills your form and ticks the consent block themselves, that fresh express opt-in lifts the unsubscribe, with the new wording stored as proof. Spam complaints and hard bounces are different — those never auto-lift.

How does Finocket stop spam submissions?

A hidden honeypot field silently drops bot submissions, and a captcha check (Cloudflare Turnstile) runs where it's configured — real visitors don't face a wall. Duplicate submissions from the same email or phone update the existing lead instead of creating clones.

Can I see which form is performing?

Every form card shows live view and submission counts, and every page card shows views — enough to compare a shop-counter QR against a WhatsApp status link without opening a separate analytics dashboard.

If my landing page moves into my online shop, does the old link break?

No. Anything you have already printed on a flyer, pointed a QR code at or sent on WhatsApp keeps working — Finocket forwards the old address to the page's new home on your own web address. You never have to reprint anything.

Does my lead form still work on a shop page?

Yes, and it is the same form rather than a copy. The page points at the form you already built, so editing it once changes every page that shows it and the exact opt-in wording stays in one place. A form you delete makes the page say so rather than quietly showing an empty panel.

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