Challenges
The manual work this trade still runs on, what it costs, and what changes.
Guests pay in three ways and the till never balances
- How it is done today
- Cash in a drawer, UPI on the owner's phone and card slips, totted up in a notebook at closing
- Cost or risk
- Daily cash gaps nobody can explain and staff blamed without evidence
- With Finocket
- One bill takes cash, UPI, card, a voucher and points together, and the day-close compares counted cash with the till
Nobody knows which stylist did which service
- How it is done today
- A register where each stylist writes their own services by hand
- Cost or risk
- Arguments at month end and incentive sheets built from memory
- With Finocket
- The bill names the stylist on each service line, ready as an export for ashr.work, which handles commission and payroll
Gift vouchers are paper slips that anyone can copy
- How it is done today
- Printed cards with a handwritten amount and a list in a diary
- Cost or risk
- Vouchers redeemed twice or never recorded as money already received
- With Finocket
- Sell a stored-value voucher and redeem it at the till against a later bill
Regulars get no reward and drift to the salon down the road
- How it is done today
- Punch cards that guests lose, or a discount the owner gives from memory
- Cost or risk
- Unrecorded discounts and no way to see who comes back
- With Finocket
- Points accrue on qualifying bills and are redeemed at the till
Retail products go missing or expire on the shelf
- How it is done today
- A monthly eyeball count of the retail shelf
- Cost or risk
- Expired stock written off and shrinkage nobody sees
- With Finocket
- Retail products tracked with stock levels, batches and expiry; back-bar use per service is not built yet
Services and products are taxed the same way by mistake
- How it is done today
- One GST rate on the whole bill, or none at all
- Cost or risk
- Wrong tax on services or retail lines, and input-tax credit claimed where it may not be allowed
- With Finocket
- Each line carries the rate you set with your CA, and GST returns are prepared from the same books
Stylists need to see the day's work but should not touch prices
- How it is done today
- A shared login on the counter computer
- Cost or risk
- Prices changed or bills deleted with no trace of who did it
- With Finocket
- Stylists get a read-only login; the owner keeps settings, prices and the team
Messages to guests go out without any record of consent
- How it is done today
- Broadcasts from a personal WhatsApp to every number in the phone
- Cost or risk
- Complaints, blocked numbers and no proof a guest agreed
- With Finocket
- A consent ledger and suppression list sit behind the messages Finocket sends; a bill you share through WhatsApp is sent by you