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Challenges

The manual work this trade still runs on, what it costs, and what changes.

  1. Batch and expiry written by hand, or missing from the bill

    How it is done today
    The salesperson reads the strip and writes the batch and expiry on a handwritten bill, or leaves them off.
    Cost or risk
    A recall or a customer complaint cannot be traced to the batch sold.
    With Finocket
    Each bill line has batch and expiry columns that the pharmacy template prints.
  2. Expired stock found on the shelf

    How it is done today
    Someone checks shelves by eye every few weeks and pulls what has expired.
    Cost or risk
    Expired strips are written off as a loss, or reach a customer.
    With Finocket
    Stock is kept by batch and expiry, and the earliest-expiring batch with stock is attached to a bill line automatically when you have not typed a batch. Returning expired stock to the distributor is not built yet.
  3. Schedule H1 register kept in a notebook

    How it is done today
    The pharmacist writes the prescriber, patient and medicine in a bound register after the sale.
    Cost or risk
    Entries are missed in a busy hour, and the register is hard to produce at an inspection.
    With Finocket
    Mark a medicine's schedule on the item. The register records prescriber and pharmacist details and warns on gaps; it does not block a sale.
  4. Finding a medicine by its salt

    How it is done today
    A customer asks for a salt and the staff search memory or a printed list.
    Cost or risk
    Sales are lost or the wrong strength is handed over.
    With Finocket
    Salt or generic name, composition and strength are stored on each item. Search and substitutes by salt are not built yet.
  5. MRP checked from the strip every time

    How it is done today
    The MRP is read off the pack at billing, and a new price from the distributor is missed.
    Cost or risk
    The shop charges an old MRP or rounds by hand.
    With Finocket
    MRP, manufacturer, dosage form and pack size live on the item.
  6. Distributor bills re-typed for GST

    How it is done today
    Purchase bills from several distributors pile up and are typed in at month end.
    Cost or risk
    Input GST is missed or claimed wrongly, and payables are unclear.
    With Finocket
    Record distributor bills as purchases, and match input GST against GSTR-2B.
  7. Billing software and accounts kept apart

    How it is done today
    A desktop billing program runs at the counter, and the accountant re-enters sales into Tally.
    Cost or risk
    Figures are typed twice and returns are late.
    With Finocket
    Bills post to double-entry books in the same place, GST returns are prepared from them, and Tally vouchers can be brought across for review.
  8. Counter cash and UPI do not tally at close

    How it is done today
    The owner counts the drawer at night and checks the day's UPI messages by hand against the bills.
    Cost or risk
    A shortage or an over-count is found late, and nobody can say which sale caused it.
    With Finocket
    Take cash, UPI or card on each bill, count the drawer at close, and read the day's totals by payment mode, with the cash over or short, in the Z-report.
  9. Regular customers owe and nobody reminds them

    How it is done today
    Credit sales are written in a notebook, and the owner remembers who owes and for how long.
    Cost or risk
    Money stays out for months, and some of it is never collected.
    With Finocket
    Bill a named customer on credit with a limit warning at billing, see what each customer owes by age under Outstanding, and send a WhatsApp reminder from your own phone.
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