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Challenges

The manual work this trade still runs on, what it costs, and what changes.

  1. The guest register is a paper book

    How it is done today
    Guests sign a bound register; ID photocopies go in a file; Form C for foreign guests is typed into the FRRO portal later.
    Cost or risk
    A missed Form C deadline after a foreign guest's arrival or departure, and guest IDs kept in an open drawer.
    With Finocket
    Built, behind a switch that is off by default. A guest register with IDs in a private store and a Form C prefill and due tracker. Filing on the FRRO portal stays with you.
  2. Room GST is worked out by hand

    How it is done today
    The front desk picks a GST rate per bill from memory or a chart on the wall.
    Cost or risk
    The wrong band on a stay whose value per night crosses the threshold, and input tax credit claimed where it is not allowed.
    With Finocket
    GST invoices and return preparation work today with the rate your CA sets. Built, behind a switch that is off by default. Per-night lines banded by value per unit per day, which need a CA sign-off before use.
  3. OTA bookings are typed twice

    How it is done today
    Bookings from MakeMyTrip, Booking.com or Airbnb are written in the register, then entered in Tally at month end.
    Cost or risk
    OTA commission, TDS under section 194-O and GST TCS are not checked against what was paid.
    With Finocket
    Bank statement import and reconciliation work today. Built, behind a switch that is off by default. OTA settlement reconciliation; there is no channel manager sync.
  4. Room availability is a whiteboard

    How it is done today
    Bookings are marked on a board or a register page per date.
    Cost or risk
    Two guests promised the same room on a busy weekend.
    With Finocket
    Built, behind a switch that is off by default. Reservations with double booking refused by the database and a room board.
  5. PG rent is collected in cash and tracked in a notebook

    How it is done today
    The owner or warden notes who paid and when, and deposits from memory.
    Cost or risk
    Missed months, disputes over deposits when a resident vacates.
    With Finocket
    Recurring monthly invoices per resident, deposits recorded, and reminders on your own WhatsApp number. Beds and residents are built, behind a switch that is off by default.
  6. Advances are not adjusted at checkout

    How it is done today
    An advance is noted on the booking slip and remembered, or not, when the bill is made.
    Cost or risk
    Guests pay twice or leave with money owed.
    With Finocket
    Advances and deposits recorded against the guest and applied on the invoice.
  7. Extras are written on slips

    How it is done today
    Laundry, minibar and room-service slips are collected at the desk.
    Cost or risk
    Charges lost at checkout.
    With Finocket
    Today each extra can be a line on the stay invoice. Built, behind a switch that is off by default. A running folio for the stay.
  8. The owner sees money only at month end

    How it is done today
    Cash book, UPI app and bank are checked separately.
    Cost or risk
    No daily view of what was billed and what was received.
    With Finocket
    Reports on billing, receivables and bank balances, from the same books.
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