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Challenges

The manual work this trade still runs on, what it costs, and what changes.

  1. Billing a queue by hand

    How it is done today
    Prices are remembered or read off packets and added on a calculator or in a notebook.
    Cost or risk
    Slow counter at rush hour, totting errors, and no record of what was sold.
    With Finocket
    Scan the barcode and the item, price and GST land on the bill; cash, card and UPI are recorded.
  2. Udhaar lives in a diary

    How it is done today
    A khata notebook with names and amounts, chased by phone calls or when the customer walks in.
    Cost or risk
    Amounts are forgotten or disputed, and money stays outside the shop for weeks.
    With Finocket
    Raise the bill on credit, see every pending amount on Outstanding, and send a WhatsApp reminder with a UPI pay link.
  3. Running out of fast movers

    How it is done today
    The owner looks at the shelf and calls the distributor when something looks low.
    Cost or risk
    Lost sales on staples like sugar, oil and dal, and rushed purchases at a worse rate.
    With Finocket
    Reorder levels on items, a low-stock list, and a draft purchase order from it.
  4. Expired packets on the shelf

    How it is done today
    Dates are checked by eye, if at all, when someone has time.
    Cost or risk
    Write-offs, unhappy customers, and goods past expiry left on sale.
    With Finocket
    Batch and expiry recorded at goods-in, with a near-expiry list to act on each week.
  5. Cash does not match at closing

    How it is done today
    Count the drawer and compare it with a rough total in the notebook.
    Cost or risk
    Differences nobody can explain, and no split between cash and UPI.
    With Finocket
    A day close (Z report) that totals each tender from the bills of the day.
  6. Mixed-up pack sizes

    How it is done today
    500 g and 1 kg of the same atta share one name in the notebook.
    Cost or risk
    Wrong price charged and stock counts that drift.
    With Finocket
    Net quantity, packing and brand recorded on every item, with MRP beside them.
  7. GST and books at the end of the month

    How it is done today
    A bag of bills goes to the CA, who types them in again.
    Cost or risk
    Late returns, CA fees for data entry, and errors in input credit.
    With Finocket
    Bills post to double-entry books; from Starter, GSTR-1 and GSTR-3B are prepared and your CA can log in.
  8. Helpers at the counter see everything

    How it is done today
    The one phone or PC with the books is shared with whoever is billing.
    Cost or risk
    Margins and purchase prices visible to staff, and no record of who billed what.
    With Finocket
    A cashier role that can bill without seeing the books.
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