Open Chat and ask your books a question in plain language, such as "who owes me money?" or "what did I spend on travel last month?". The assistant reads your live data, answers with numbers and charts, and never writes anything without showing you a confirmation card first.
What can I ask the assistant?
Every ability below is limited to your own workspace's data, and reads it under your own login, so an assistant or an accountant asking sees exactly what they would see on screen:
- Find a client and pull up their details, projects and recent payments.
- List payments or expenses filtered by client, category, mode or date range.
- Summarise a period: income, expenses and the picture for any month or range. Ask “how much did I earn this month?” and you get the answer with your income, your spending and the net between them.
- Work out who owes you: outstanding balances across clients.
- Draw a chart: answers can include inline charts as well as tables of numbers.
- Search your site visits: plain-language search that also matches Hindi, Tamil, Telugu and Kannada words.
- Show your sales funnel: deals by pipeline stage.
- Summarise partner commissions: what's accrued and payable.
- Simulate a scenario: "what if I raise prices 10% and volume drops 5%?" projected from your recent actuals.
- Propose an entry: draft a payment, expense or visit for you to confirm.
- Look up a record or a document: what you hold for a customer under your own record types, and what is about to run out.
- Find the right person at a company: the roster at an account, filed by role rather than by job title.
- Review calls and website chats: what was dialled or missed, and the conversations the chat widget and WhatsApp responder held.
- Read back saved research: facts somebody saved about a customer, each with the page it came from.
- Check your outreach: WhatsApp template approvals, what WhatsApp is costing this month, email opens and clicks, and which ads produced leads.
- Review your Tally syncs: what each run covered, what it would post, and what needed a person.
Three things it deliberately cannot reach: your mailbox, your saved logins, and the exact copy a customer would receive from a template. The first two need credentials only the server may hold, and the third would show you a preview that could quietly disagree with what actually goes out.
While it works, you'll see small pills showing which ability it's using, so nothing happens invisibly.
Can I jump straight to a screen the assistant mentions?
Yes. Whenever the assistant names a screen (“add your GSTIN in Settings › Business details”), the name is a link. Tap it and that screen opens in the app. On a phone the assistant tucks itself away into the bar at the bottom so you can see the screen, and your conversation is one tap away when you come back. Links to outside websites open in a new tab.
Does the AI ever change my books on its own?
No. Anything that would write (add a payment, an expense, a visit) is only ever proposed: the assistant shows a confirmation card with every field filled in, and nothing is recorded until you tap confirm. Decline the card and nothing happens. Reads are just reads.
How do I use voice input?
Tap the microphone in the chat box and speak. Your speech is transcribed and dropped into the input for you to review and send. Handy on the shop floor or in the car park between site visits.
How do conversations work?
Chats are saved as threads, so you can come back to one and continue where you left off. Responses stream in live as they're generated. The assistant carries your last 30 messages of context in a thread, so long conversations stay focused on the recent discussion.
Mysty opens over the screen you are on, so you can keep working beside it. On a tablet or computer it is a floating window in the corner; on a phone it slides up from the bottom. Press Minimise (or swipe the phone sheet down) and it waits in a small bar until you tap it again. Moving to another screen or reloading the page keeps the same conversation open, along with anything you had typed but not sent. New chat starts a fresh thread, and the expand button opens the full chat page on the same conversation.
Your earlier conversations are under History. In the Mysty window, History opens inside the window itself, with a back arrow to return to the chat you were in. Start a New chat or pick an old conversation and you go straight back to the conversation, with the box ready to type in. On the full chat page, History is the list down the left on a wide screen, or a button above the chat on a narrower one.
What is the Tools panel?
Tools, from the round button in the corner, opens a panel headed with the Demystify mark and the name Demystify Tools, with a short line under it on what the panel is for. Below that are two tabs: Tools, the calculators and helpers you can open from any screen, and Ask Mysty, for a quick question without leaving the page. Ask Mysty appears when the assistant is switched on for your workspace.
Can I ask Mysty before I sign up?
Yes. The Finocket website, the help guides and the newsroom have Mysty in the corner for visitors who are not signed in. It answers questions about how Finocket works from these help guides and links the guide it used, and it can read the published compliance updates.
It cannot see any account, yours included, because there is no account behind it. For questions about your own clients, invoices or books, sign in and ask Mysty inside the app. The website conversation stays in your browser tab only and is gone when you close it.
What are the limits?
Fair-use caps keep the included AI free for everyone: up to 50 messages per day per person, up to 8 data-lookups per answer, and answers capped at a sensible length. If you hit the daily cap, it resets the next day, or you can bring your own AI key to run on your own provider account.
Can it read a receipt photo?
That's the assistant's sibling, Scan-to-add: photograph a receipt or bill and Finocket extracts the amount, date, GST and category into a draft expense or invoice, which you also confirm before it is saved. See the Scan-to-add pointer on the + menu.
Related: Bring your own AI keys, Usage & activity.
What Mysty will not say about money or tax
Every sentence Mysty writes about money or tax law is checked against the figures it was actually handed in that answer. A sentence quoting anything else is dropped before it reaches you, so you will never see a number Mysty worked out on its own.
- When the tax working refuses, Mysty refuses with it. It tells you plainly that it stopped and why, and it does not fill the silence with a figure, “₹0” included, because nothing logged is not the same as nothing owed. That now holds on the written summaries on your tax screens too, not only in chat: a zero there supports no sentence at all, so a nil liability cannot be stated. Real amounts are unaffected. ₹40,000 contains zeros; only a figure that is nothing but zeros is refused.
- It quotes a statutory limit only from the reviewed rates for a year Finocket has read, and only for the year you asked about.
- It will not tell you which tax regime to elect or what to invest in, and that line holds in Hindi, Tamil, Telugu and Kannada, not only English. It holds wherever a tax figure is explained too, not just in chat: the same refusal now applies to the written summaries on your tax screens.
- If nothing it wrote could be stood behind, it says so in one line and points you at the screen with the real figures, rather than showing you a confident paragraph.
The same rule applies to what Mysty drafts on your behalf
Checking what Mysty says to you is only half of it. When Mysty proposes an action (an email to a customer, a WhatsApp reply, a payment reminder, an invoice note, a journal narration), that text is written by Mysty too, and it leaves your business.
So every figure in a drafted message must come from one of two places: something Mysty actually looked up while answering you, or a number already on the confirm card in front of you (an amount, a quantity, a rate). A figure from neither means no confirm card appears at all. The draft is refused whole and Mysty tells you why.
It is refused rather than quietly corrected on purpose. Deleting a sentence from an email you are about to approve would leave you tapping Confirm on a message you never read, and possibly one that now means something different.