Run a partner or agent program whose commissions live inside your books. Commission accrues only when the referred client's payment is actually collected — never on clicks — into an append-only ledger. Finocket never moves money: it computes exactly what each partner is owed, and your CA executes the payout.
How do I set up a program and invite partners?
- Turn on Partner programs in Modules & features and open Partners.
- Create a program: commission rate (in basis points — 500 bps = 5%), a hold period (days a commission waits before becoming payable, your refund buffer), a cookie window for link attribution, and an optional referee discount % for the referred client's first invoice.
- Optionally add milestones — conversion or revenue thresholds that pay a one-time bonus and can step the partner up to a higher rate from then on.
- Invite a partner by name and email. Finocket emails the invite (with a copyable link as fallback); when they sign up at the partner portal with that email, their account links automatically.
- Write your share kit once — WhatsApp-ready messages partners copy with their referral link already appended.
How does attribution work?
Referral links (/r/<code>) set a cookie for the program's cookie window; a lead who arrives through one is attributed first-referral-wins — the first partner keeps the credit, later touches never overwrite it. Coupon codes cover WhatsApp and in-person referrals with no cookie needed: mint a code per partner (optional usage cap and expiry, deliberately hard-to-guess), and when the client quotes it on their invoice, attribution lands the same first-touch way. If the program has a referee discount, it's applied automatically as a visible line on that client's first invoice only.
What does my partner see in the portal?
Balances per currency in three tiles — eligible (payable now), on hold, and paid — plus a step-by-step timeline per referral: captured → lead → first invoice → payment collected → accrued → on hold → paid. “Where's my commission?” answers itself. Partners see their attributed-lead count but never lead contact details, copy the share kit, track milestone progress, and self-serve their tax details — PAN (India), ABN (Australia, checksum-validated), or US tax ID — and upload the document itself (PAN card, W-9, ABN declaration). Uploaded documents go to a private vault and are never displayed back.
What happens when I suspend a partner?
Suspending ends their access immediately. The partner keeps their sign-in and can still reach their own profile and tax details — so they can see that it happened and fix whatever caused it — but their referral links, coupon codes, attributed leads and balances all stop resolving the moment you suspend. There is no end-of-month grace period, and a link they already shared stops attributing.
Suspending changes access, not money. Commission accrued before the suspension stays in the ledger and keeps appearing on your statements — you still owe what they already earned. Suspending is not a clawback; a refund is what reverses commission. Reactivate them and everything returns exactly as it was.
What gets flagged for review?
If a referral's email or phone matches the partner's own, the accrual is still recorded — books stay honest — but it's flagged and held out of the payable balance. The needs-review card on Partners shows every flagged accrual: approve it (owner-only) and it joins the normal hold-and-release flow; reject it and it never becomes payable. Refunds claw back the matching commission automatically.
Can two partners share the same client?
Yes. On the client, set each partner's percentage of the commission — every payout then splits by those shares, each at that partner's own program rate. The split conserves the pool to the paisa (the rounding remainder is placed deterministically), so shared clients can never over-accrue. A single-partner client is unchanged.
Can a rule pay a different rate for a specific product or volume?
Commission rules layer on top of the program's base rate (after milestone tiers): a rule can target a product, a plan, a currency, a volume tier or a time window, and the highest-priority matching rule wins. A product rule applies when that product is the biggest product on the invoice the payment settles (by its lines' total). With no matching rule, the base rate stands — rules can refine, never surprise.
Related: Commission statements, Invite your CA.